Helping Those
Who Help Others
The story of HHS Connect.
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Our Journey: Building a Stronger HHS Community
At HHS Connect, we believe that stronger organizations create better outcomes—for individuals, families, and communities. Founded by Carole Hussey and Kristin Byrd, two industry veterans with a shared passion for innovation, transformation, and impact, HHS Connect brings together expertise, technology, and collaboration to elevate health and human services organizations nationwide.
HHS Connect Guiding Principles
Meaningful Partnerships, Lasting Impact
We believe that strong relationships drive real change. By connecting with the right people, organizations, and ideas, we foster collaborations that make a lasting difference in health and human services.
Shared Passion, Collective Impact
Our work is fueled by a deep commitment to HHS programs and the people they serve. We bring together professionals who share this passion, creating a dynamic space for learning, innovation, and continuous improvement.
Commit to Excellence in Every Step
From events to training and strategic connections, we set the standard for quality and impact. Our dedication to excellence ensures that every interaction helps organizations grow, thrive, and better serve their communities.
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More than a decade ago, Carole Hussey and Kristin Byrd met while working at the same company, united by a shared dedication to improving health and human services. At the time, they had no idea that their careers would take them in different directions—both leaving behind a company they loved to forge their own paths. What they could never have predicted was that those paths would one day bring them back together, stronger and more determined than ever.
After launching their own successful businesses, Carole and Kristin reconnected, sparking conversations about the evolving HHS landscape, the growing challenges facing government agencies and service providers, and the urgent need for innovative solutions. They knew that the people working in health and human services—those who dedicate their lives to helping others—needed better tools, training, and connections to navigate a rapidly changing world.
With different but complementary expertise, a shared passion for service, and an undeniable love for dogs, they realized they could build something powerful together.
HHS Connect was born out of that vision: to bring the best minds and solutions together, helping organizations thrive so they can better serve their communities. Today, Carole and Kristin lead HHS Connect with the same energy, purpose, and deep commitment to making a meaningful impact—because when we support those who care for others, everyone rises.